As the awards ceremony season gets into full swing, staff at Mottram Hall – one of the top four-star resorts in Cheshire – are keeping everything crossed that they may win a ‘gong’ at one of the golf industry’s big evenings.
The QHotels venue – managed by Redefine|BDL Hotels (RBH), the UK’s leading hotel management company – has been nominated in two categories at the 59club awards, taking place at the Grove on February 26.
59club is one of Europe’s foremost service benchmarking organisations, and the awards evening recognises its top performing clients and their staff across all business elements – sales, service, operations, retail, golf course, food and beverage, and management – based on the scores received as part of the benchmarking process.
Audits include a series of mystery test calls and visits from 59club testers, who evaluate the experience afforded to both visiting golfers and prospective members, in accordance with 59club’s criteria.
And, following a series of visits throughout 2017, Mottram Hall has been shortlisted in two categories: ‘Golf Sales Team of the Year’, and the ‘Leading Individual Golf Sales Performance’, by the popular staff member George Crawshaw.
Mottram Hall’s head of golf, Robert Warrener, said: “I’m already massively proud of what the guys have achieved just to be nominated for these two awards – it means their performance throughout the year has been one of the best across Europe and beyond. And that’s a great accomplishment.
“If George, as an individual, or the team as a whole win the award that will just be the icing on the cake. Congratulations to them all for performing well enough to reach this stage.”
Mottram Hall sits in 270 acres of Cheshire’s finest parkland, one mile from the picturesque village of Prestbury, and was the host venue for the 2013 European Seniors PGA Championship.
The 7,006 yard, par-72 Championship Course – comprising magnificent parkland fairways dotted with oak and beech trees, and tricky, well-guarded greens – is broken up into two contrasting circuits of nine. The front nine, with its impressive backdrop of the 18th century hall, gently rolls over meadowland and offers the golfer many chances to make a score. The back nine winds through some lush woodland and is a much more demanding test of golf.
As the largest golf resort operator in the UK, RBH manages 10 championship and tournament golf courses across the UK, hosting events from the European Tour, European Seniors Tour, Ladies European Tour and the PGA.